Distribution & Last Mile
That’s why we deliver twice a day, every day, with attention to detail, always fostering the.
In the optical industry, regular returns go with the territory.
That’s why we offer free returns as standard. And why we don’t make you jump through hoops to get it right. Just straightforward collections and returns, twice a day, every day. At no extra cost to you.
Frames that need to go back to suppliers, lenses that need reworking, products that need to be tweaked. It’s all part of the everyday process. We know how vital it is to make that process as hassle-free for you as possible, without adding cost, complexity, or delay.
It’s a simple system that keeps products moving efficiently through the supply chain, reducing unnecessary disruption for everyone involved.
Free to return anytime
How it works
Returns should be packed securely, clearly labelled, and handed to our driver during one of their usual twice-daily deliveries. Our team will handle the rest, ensuring it’s scanned and delivered safely back to where it needs to be.
Why it matters
We don’t regard free returns as an optional extra. They’re a key part of how we keep the ecosystem thriving and the network moving. By taking care of those who sit at both sides of the journey, we save you time and cost while keeping deliveries transparent and predictable.
Delivering certainty
Whether it’s getting your orders out there or your returns back into your hands, we have the same aim. Like you, we want to ensure that every parcel is handled with care and reaches the right place, on time, every time.
The team continually goes above and beyond to ensure deliveries are completed reliably and on time, supported by clear, proactive, and professional communication at every stage. We value the strong partnership we have built over the years and look forward to continuing this relationship into the future.
